The era of rapid resolution to queries and fast internet speeds have given birth to intelligent personal assistants (IPA). The software has been designed to assist users with basic tasks and helps in resolving frequently asked questions. The global intelligent personal assistant market report by Market Research Future (MRFR) looks at the developments of IPA, advances in natural language and artificial intelligence, and scope of chatbots for the period of 2016 to 2027 (forecast period). The sudden outbreak of the COVID-19 virus and its impact on the industry are discussed in high detail.
Market Scope
The global intelligent personal assistant market is predicted to display a CAGR of 33% over the forecast period. The management of personal events, to-do-lists, and emails as well as the resolution of queries can drive the market demand. The ability of IPAs in assisting human productivity can bode well for the market growth. The high penetration rate of smartphones and tablets as well as access to high-speed broadband can favor the market till 2027. The large scope of chatbots and access given to software developers for improving the current state of IPAs can favor the market greatly. Integration of voice assistants in smart devices and improving customer experience can be a turning point in the market. The trend of bring-your-own-devices and cloud computing can influence the market and expand its scope across healthcare, travel, food & beverage, and other sectors.
The COVID-19 pandemic had disrupted major processes globally but IPAs had assisted consumers with queries related to the virus, diagnosis, and other essential requirements. The platform provided for rapid communication between patients and doctors during the pandemic can favor the market greatly. Rise in bring-your-own-devices (BYOD) and remote working can influence the expansion of the global intelligent personal assistant market to a great extent.
However, data protection and privacy issues can hamper the market growth.
Segmentation
By deployment, it is segmented into tablets & computers, smartphone, and others.
By technology, it is segmented into deep learning, voice recognition, and natural language processing.
Leading Key Players in Intelligent Personal Assistant Market are:
- Google Inc. (U.S.)
- Apple Inc. (U.S.)
- Microsoft (U.S.)
- Amazon (U.S.)
- Baidu (China)
- IBM (U.S.)
- AOL (U.S)
- Nuance (U.S.)
- Facebook Inc. (U.S.)
- Artificial Solutions (Spain)
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